Refund policy
We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with inclusions, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at homieromero17@gmail.com.
If your return is accepted, our team will coordinate with you on how it will be facilitated.
Damages and issues
Please inspect your order once you receive it and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Customers are responsible for the shipping fee of exchanges.
Refunds
We do not offer refunds for orders based on personal preference or change of mind. If you simply do not like the item, ordered the wrong product, or decide you no longer want it after receiving it, the order is not eligible for a refund.
Refunds or replacements are only considered if the item received is incorrect, damaged, or has a verified manufacturing defect. Any issue must be reported within 48 hours of receiving your order, along with clear photos or videos for verification.
By placing an order, you acknowledge and agree to this Return & Refund Policy.